Privacy Policy
Injury Support Pty Ltd
1. Introduction
Injury Support Pty Ltd ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and store your personal information. By accessing our services, you agree to the terms of this Privacy Policy.
2. Collection of Personal Information
We collect personal information that is necessary for us to provide our services. The types of personal information we may collect include:
- Name
- Contact information (e.g., address, phone number, email)
- WorkCover claim details
- Details of the services provided
- Financial and payment information
We collect this information directly from you when you engage our services, fill out forms, or contact us.
3. Use of Personal Information
We use your personal information to:
- Provide and manage our services
- Communicate with you about your services
- Process payments
- Comply with legal and regulatory requirements
- Improve our services
4. Disclosure of Personal Information
We may disclose your personal information to:
- Our employees, contractors, and service providers
- Insurance companies and WorkSafe authorities
- Regulatory and law enforcement agencies, if required by law
- Any other third parties with your consent
5. Storage and Security of Personal Information
We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure. We store your personal information in secure electronic systems and physical storage facilities.
6. Access to and Correction of Personal Information
You have the right to access the personal information we hold about you and request corrections if it is inaccurate, out-of-date, or incomplete. To do so, please contact us using the details provided below.
7. Cookies and Website Analytics
Our website uses cookies and other tracking technologies to improve your browsing experience and analyze website traffic. You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of our website.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any linked websites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and the date of the latest revision will be indicated at the top of the policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Injury Support Pty Ltd
Address: 60 Gretel Grove, Melton VIC 3337
Email: m.parker@injurysupport.au
Phone: 03 9125 4018
Effective Date: 01 July 2024