About
Injury Support was established to bridge the gap between individuals needing household help services and local businesses that don't typically engage with WorkSafe clientele. As a registered WorkSafe home help provider, we specialize in WorkCover gardening services and other home help solutions for those recovering from workplace injuries across Victoria.
Our unique approach as a third-party facilitator allows any gardening and cleaning business to access funding from the WorkSafe Scheme without the hassle of registering. We are committed to supporting local businesses by using local providers for local work, thereby fostering community growth and involvement.
At Injury Support, we assist with approvals for quotes, payment of invoices, and provide general advice on how to claim services. Our mission is to simplify the claims process, ensuring that WorkCover claimants receive the highest quality care and support.
Choose Injury Support for seamless management of your WorkSafe home help policy and entitlements. Our expert team is dedicated to transforming your recovery journey, offering comprehensive WorkCover gardening services that create a safe and healing environment.
Discover how Injury Support can assist you in navigating your recovery with ease and confidence. Contact us today to learn more about our services and how we can work together to support your needs and the local community.
Our Values
At Injury Support, our core values are the foundation of everything we do. We are committed to delivering our services with the highest standards of ethics, trust, and integrity. We believe in the importance of honesty, respect, and responsibility in all our interactions. Our dedication to equality and innovation drives us to continually improve and adapt to better serve our clients. By adhering to these values, we ensure that we provide the best possible support to those in need, while also fostering a positive and inclusive work environment for our team.
Frequently asked questions
How can I get started with Injury Support?
To get started with Injury Support, contact us via our website's contact form or call us directly. We will guide you through the process and discuss how our WorkSafe approved services can best meet your needs.
What services does Injury Support offer?
Injury Support offers a comprehensive range of WorkSafe approved household help services, including gardening and cleaning, tailored for clients recovering from workplace injuries. As a trusted WorkSafe home help provider, we connect individuals with approved services under the WorkSafe Household Help Policy to local gardening and cleaning businesses. Our goal is to ensure high-quality, WorkSafe approved services that aid in the recovery process.
What areas do you serve?
Injury Support delivers comprehensive services across all parts of Victoria. By partnering with local businesses, we ensure that clients receive prompt and efficient WorkSafe approved support tailored to their specific location needs under the WorkSafe Household Help Policy.
What makes Injury Support different from other service providers?
Our unique approach as a third-party facilitator sets Injury Support apart. With over 15 years of experience in the WorkSafe Scheme, we understand the challenges and complexities of the WorkSafe claims process. Our goal is to simplify this process for both clients and businesses, ensuring efficient, hassle-free service delivery.
How do I know if I am eligible for WorkSafe approved services
Eligibility for WorkSafe approved services depends on your WorkSafe claim and the specifics of your injury. Typically, if you have an accepted WorkSafe claim, you may be eligible for household help services. We can assist you in determining your eligibility.
What is the WorkSafe Household Help Policy?
The WorkSafe household Policy provides guidelines on the types of household services covered for injured workers. This can include assistance with gardening, cleaning, and other home maintenance tasks essential for your recovery.
How do I apply for home help services through Injury Support?
To apply for household help services, contact us through our website's contact form or call us directly. We will guide you through the application process and help you get the necessary approvals.
Do I need to pay for the services upfront?
No, as a WorkSafe approved service provider, Injury Support handles the billing directly with WorkSafe. You will not need to pay for the services upfront, as they are covered under your WorkCover claim.
How quickly can I start receiving services?
Once your eligibility is confirmed and the necessary approvals are in place, we strive to connect you with local service providers as quickly as possible. The exact timing may vary based on your location and specific needs.
Can I choose my own service provider?
Injury Support partners with a network of trusted local businesses to provide high-quality services under the WorkSafe Household Help Policy. While we ensure that you receive the best possible care, you can also discuss your preferences with us, and we will do our best to accommodate them.
Our locations
Our network of providers allows us to cover all parts of Victoria.
Melbourne
Geelong
Bendigo
Ballarat
Gippsland
Regional Victoria