Injury Support Services
Your trusted WorkSafe Victoria home help experts.
We will work with your Managing Agent
"Injury Support Services acts as a third-party administrator designed to connect individuals with WorkSafe claims requiring household help services to local gardening and cleaning providers. Our mission is to simplify the claims process for all involved while supporting local business."
Why we stand out
Large Network
Struggling to find a WorkSafe registered provider? Let us find one for you. We collaborate with home help providers throughout Victoria, enabling us to promptly connect you with services in your community.
General Claims Advice
With 15 years WorkSafe Scheme experience, we can provide you with general advice on how to manage your entitlement to ensure that you get the services you need.
Regular Updates
We offer consistent updates on the expiration of your Home Help entitlement and assist you with gathering the necessary documentation for submission to your insurer should any additional Home Help services be needed.
Connecting you with local services
No need to find a registered provider, let us locate one for you!
Gardening Services
If you've obtained an approval from your WorkSafe Agent for gardening and lawn mowing services but are struggling to find a provider, allow us to facilitate the connection. Our network of WorkSafe registered providers spans across Victoria, encompassing a range of providers equipped to deliver these services.
Cleaning Services
If you've obtained approval from WorkSafe Agent and reside in a regional area of Victoria but are struggling to locate a WorkSafe registered cleaning provider, allow us to connect you. Our extensive network of cleaning professionals covers the entirety of regional Victoria.
Not Sure?
The Workcover claims process can be quite challenging to navigate. If you're uncertain about your entitlement to services under your Workcover claim, please contact us to determine if you might be eligible to claim under the WorkSafe Home Help Policy.
See what people are saying
"I had difficulty finding a WorkSafe registered gardener. The case manager assigned to my Workcover claim wasn't much help, and my garden suffered due to my injury. Thankfully, Injury Support simplified the process and relieved my stress by assisting me in locating a Workcover provider."
"I found the entire Workcover claims process quite challenging. I couldn't find a cleaner in my area that was willing to come out because of the WorkSafe schedule fees. Fortunately, Injury Support assisted me in locating a WorkSafe registered cleaner, negotiated and appropriate rate for them with my insurer and expedited the approval process."
"As a business owner, I faced significant challenges with unpaid invoices. I found myself declining work from clients who mentioned Workcover. However, after partnering with Injury Support, my invoices are consistently paid on time, which has contributed to my business's growth."
Contact Us
If you would like to know more about how we can assist you with your claim, please fill out the form below and someone will be in contact with you shortly.